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RESOURCES

Your success is everything

Lustre-Cal is committed to ensuring the success of every project. That’s why we provide extensive engineering support, including white papers and bulletins. And to make things even easier, we’ve built a knowledge base of information to help you find solutions to common challenges.

Need help with a specific engineering issue?

Contact us for Engineering Info

 

 

Additional Resources

REQUEST SAMPLES

REQUEST QUOTE

ART GUIDELINES

ART TRANSFER

FAQ

GLOSSARY

BARCODE SYMBOLOGY

LABEL MATERIAL GUIDE

RETURN POLICY

PRIVACY POLICY

FAQ

Q WHAT IS THE TURN AROUND TIME OF A CUSTOM LABEL ORDER?
A The turnaround time is dependent on the complexity of the part. A simple property ID label may take a day or two while a membrane switch will take longer depending on the intricacies. We will work to meet your timelines without ever charging an expediting fee.

Q IS THERE A MINIMUM ORDERING QUANTITY?
A There are no minimums. Smaller quantities have a higher per unit price, so the higher the volume the more economical the label becomes.

Q DO YOU HAVE PROTOTYPING CAPABILITIES?
A Yes. We work with each customer to identify the most cost effective way to produce their desired prototype.

Q WHAT IS YOUR STANDARD SHIPPING METHOD?
A Our standard shipping method is UPS Ground. If you need expedited shipping, please let us know and we can accommodate your needs.

Q WHAT ARE YOUR PREFERRED APPLICATIONS FOR CUSTOMER ARTWORK?
A We prefer Macromedia Freehand, Adobe Illustrator, CorelDraw, or Adobe Photoshop. Other programs are accepted (i.e. Adobe Pagemaker & Quark Express). CAD files are used for dimensional and layout purposes only. CAD files need to be received in a DXF format.

Q HOW DO YOU ACCEPT ARTWORK?
A We accept artwork via email (art@lustrecal.com), 3.5" floppy disk, ZIP disk, or CD. In addition, we have a full service Graphics Department, so do not hesitate to send a drawing, sketch, or sample and we can assist you with your design requirements.

We have grown a new division of our business for premium wine labels, WATERMARK LABELS
TOLL FREE#: 800.234.6264
© 2013 Lustre-Cal Corp.
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